Effective Date: January 1, 2025
Information We Collect
Sub-Zero Appliance Repair Lakewood collects information that you voluntarily provide when contacting us by phone or through our online booking system. This may include your name, phone number, address, appliance details, and description of the service needed.
We do not operate contact forms, live chat, or email communication channels on this website. All direct communication occurs through phone calls to (720) 903-1009 or through our third-party booking system.
How We Use Your Information
Information provided during service inquiries and appointments is used exclusively to schedule, perform, and follow up on appliance repair services. Specifically, we use your information to:
- Schedule and confirm service appointments
- Prepare appropriate tools and parts for your specific appliance
- Contact you regarding your scheduled service
- Maintain records of repairs performed for warranty and follow-up purposes
Information Sharing
We do not sell, trade, or rent your personal information to third parties. Your information may be shared only in the following limited circumstances:
- With parts suppliers when ordering components specific to your repair, using only the minimum information necessary
- When required by law or to comply with legal obligations
- With our booking system provider to facilitate appointment scheduling
Website Analytics
This website may use standard analytics tools to understand visitor behavior in aggregate. These tools collect anonymous data such as pages visited, time on site, and referring sources. This information does not identify individual visitors and is used solely to improve our website's usefulness.
Cookies
This website uses minimal cookies necessary for basic functionality. We do not use advertising cookies or tracking pixels from social media platforms. Any analytics cookies collect only anonymous, aggregated data.
Third-Party Services
Our online booking system is provided by a third-party service. When you use the booking link, you are interacting with that provider's platform, which is governed by their own privacy policy. We encourage you to review their privacy practices when using the booking system.
Data Security
We take reasonable measures to protect the information you provide, including secure storage of service records and limited access to customer data. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to request access to the personal information we hold about you, to request corrections to inaccurate information, and to request deletion of your information. To exercise these rights, contact us at (720) 903-1009.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this privacy policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact
For questions about this privacy policy or our data practices, contact us by phone at (720) 903-1009.